Research has been done on the theory and correlation of emotional intelligence (EI) related
to organizational success and long-term sustainability of a manager/leader in his or her
career. Many leadership/management experts argue that successful manager/leaders
demonstrate a sophistication of EI that differs vastly from those managers/leaders who
eventually fall and fail their organizations. Some of the key factors of EI include self-
awareness, impulse control, persistence, confidence, self-motivation, empathy, social
deftness, trustworthiness, adaptability, and a talent for collaboration. Effective
managers/leaders are very successful at articulating their missions and visions for their
organizations and know how to bring everyone on board to accomplish them. Compare and
contrast the “transformational” manager/leader with the “transactional” manager/leader.
Who do you think can better take the pulse of a group, understand its unspoken currents of
thought and concerns, and communicate with people in terms they can understand and
You will need to do an in-depth literary search on the topic in order to create a fully-developed response.
You will need to include in-text citations and a references list for external references used in supporting
your points for this question. You should have no fewer than 7 references for your response to this
particular question, 4 of which must be from peer-reviewed sources.